This policy describes how and why Cancer Research UK Guernsey uses your personal information, how we keep it safe, and the choices you have. We promise to respect and protect personal information in our care.  Whenever we collect your details, we’ll be clear about what we will do with it and why.  
The Guernsey Branch is a small charity with relationships with a number of fundraisers, a dedicated team of volunteers & supporters. and researchers.  We use personal information on a day-to-day basis in lots of different ways.  Our use of personal information means we can meet the needs of our beneficiaries, make better decisions, raise money for research and continue to beat cancer. This policy was last updated in May 2026.

Who we are
In this Privacy Policy, “Guernsey Branch of Cancer Research UK”, “CRUKGuernsey”, “CRUKGsy”, “we”, or “our” means

1. Cancer Research UK (registered charity in Guernsey (CH256); and

2. its parent companies Cancer Research UK Cancer Research UK, a registered charity in England and Wales (1089464), Scotland (SC041666), the Isle of Man (1103) and Jersey (247).Trading Limited (company number 4355631 in England) and Cancer Research Technology Limited (company number 01626049 in England).

This Privacy Policy is designed to reflect the different ways we use personal data depending on the nature of your relationship with us. It also includes information that applies to everyone, regardless of how you interact with us. Additional and more specific information will normally be provided on the form used to collect your data.

 

Specific privacy policies
Below you can read more detailed information about how we use your data in specific circumstances.
Staff, volunteers and other professionals
Volunteers privacy information- This page applies if you volunteer with Cancer Research UK, including in shops, at events, or as part of fundraising collections. 
 

What we collect
We might ask you for the following details, some are optional.

• Your name

• Your contact details (including postal address, telephone number, e-mail address and/or social media identity)

• Date of birth

• Gender

• Emergency contact details

• Equal Opportunities data including if you consider yourself to have a disability or any relevant medical conditions (optional)

• Information about your criminal record if you have any unspent convictions

• Reference contact details (name, organisation, email address, phone number)

• Photos (taken at our events, or shared with us via social media or our Fundraising Platform)

 

How we collect it
We will collect these details during the course of your volunteering with us as part of our obligations to keep data up to date and in the general ongoing process of the volunteering period with us.How we use it 
We will use your personal data to process your application and assess your suitability for the volunteer role you have applied for. This includes any information you provide about criminal convictions and offences, which we process to help ensure the safety of our staff, volunteers, and members of the public, in line with our safeguarding obligations. Any relevant health or medical information you provide during your application or throughout your volunteer journey with Cancer Research UK Guernsey will be used to make reasonable adjustments for candidates with disabilities and to safeguard your wellbeing while volunteering. We process this information under our legal obligations and to ensure your health and safety. It may also be used in the event of an accident. Equal opportunities data is collected for monitoring purposes and to help us make reasonable adjustments for candidates with disabilities. This information will not be used for any other purpose unless we have your explicit consent. Your personal data will be stored securely, either as paper files or electronically within a secure system. Access to your data will be restricted to authorised individuals only. We will retain your information in accordance with our standard retention policy and securely delete it once it is no longer required.

 

Campaigners and story volunteers – privacy information
This page explains how we use personal information if you campaign on behalf of Cancer Research UK Guernsey or share your cancer story with us.

What we collect
We might ask you for the following details, some are optional.

• Your name

• Your contact details (including postal address, telephone number, e-mail address and/or social media identity)

• Your date of birth

• Your gender

• Your ethnicity

• Your connection to cancer

• Your cancer experience

• Treatments you received, including if you took part in a clinical trial

• Your background / family history

 

How we collect it
We collect these details from forms on our website which hold your information safely. You may also share this information directly with CRUK staff during conversations or formal interviews. We ask that you only share this information if you are very comfortable to do so and consider the wishes of any family members or friends you want to tell us about.

 

How we use it
Any personal details are only used by Cancer Research UK Guernsey with your agreement for any available opportunities that would suit you. There will be times when we spot an opportunity to share your story with the media – this would usually be with a journalist to include in a newspaper or magazine article. They would need to share your name and cancer story with that external party and may require your address if a photographer would be attending to take photos of you. The team would only share your data with media and photographers after your specific consent, and you would be able to withdraw that consent at any time. If the Cancer Story involves a child, the team would similarly only share information with the consent of a parent or carer. We have agreements in place with our photographers to make sure that images are handled appropriately. We may also share your story internally with other members of CRUK Guernsey to include in other places, for example, an email about an event, or to provide to one of our corporate partners. The team will always seek your consent in these circumstances too.

 

Committee members – privacy information
This page applies if you are a committee member, or part of a fundraising committee.

 

What we collect
We might ask you for the following details, some are optional.

• Your name

• Your contact details (including postal address, telephone number, e-mail address and/or social media identity)

• Your date of birth

• Your gender

• Your ethnicity

• Your connection to cancer

• Your cancer experience

• Your recent treatments (fundraising committees only)

• Your background / family history (fundraising committees only)

• Professional affiliations and qualifications

• Conflict of interest declarations

• Committee participation records

• Meeting attendance and contributions

• Opinions and scoring on grant applications

• Any correspondence related to committee duties

 

How we collect it
If you are part of a fundraising committee, we collect these details from you when you sign up to join a specific fundraising committee. This is usually included on the CRUK Guernsey website.
 

How we use it
When you become part of a fundraising committee, your information is used to help with the running of your group. This will include making sure that you receive messages when needed, that you are signed up to the correct events. If you are an event organiser we make sure you have access to the systems you need to administer your events. If you provide us with your cancer story, we will always ask for permission before using this publicly (see acting as a story volunteer section for further details). 
 
Fundraising
Donors, fundraisers, and event participants – privacy information
This page explains how Cancer Research UK Guernsey uses personal information if you donate to us, fundraise on our behalf, buy from us, take part in events, or have been contacted about supporting our work.
 

What we collect
We might ask you for the following details, some are optional.

• Your name

• Your contact details (including postal address, telephone number, e-mail address and/or social media identity)

• Your date of birth

• Transactional information, including donations you make, events signed up to or purchases made

• Your status as a Guernsey Tax payer (if you agreed to gift aid your donation)

• Bank details (if you are setting up a direct debit)

• Credit or debit card details (if you make a one-off donation)

• Photos (taken at our events, or shared with us via social media or our Fundraising Platform)

• Your motivation for giving, which may include details of your experience of cancer

 

We cannot delete your details immediately after you have provided them to CRUK Guernsey. This means that anonymous donations are not currently possible when you have given us your information.

How we collect it
We will usually collect these details from you after you fill in a form on our website. Sometimes we will collect these details over the phone.  Sometimes, these details may come to us from a third party when you register for an event and agree to fundraise for us or from fundraising sites like giving.gg or Facebook. You should check any privacy policy provided to you where you give your data to a third party. If we have identified you as a potential supporter for Cancer Research UK, we will use publicly available information to help our fundraising. As part of this we may conduct due diligence and ethical screening. Please see “How we use public information to help our fundraising” for more information.

 

How we use it
We use this information to process your donation, purchase or registration and ensure your money goes to our sponsored research laboratory. We may use this information to process Gift Aid if you have agreed that we can claim this on your behalf. We also carry out fraud prevention and money laundering checks on our donations where legally required. When you sign up for an event, a fundraising page will be set up for you to collect donations from friends and family. You will be given access to edit your personal details, including your name, so that you are in control of what is shared publicly on your page. At events, there may be photographers present, and we rely on the legitimate interest lawful basis under the Guernsey Office of Data Protection for this activity. You will be able to opt out of photography at any time before and during the event. For more information, please check the Event Rules for the event you have signed up for. If we identify that you may be a significant donor or fundraiser for Cancer Research UK, we may conduct more research on you. Please see How we use public information to help our fundraising” for more information. Your details will be kept on our supporter database as a record of your relationship with us for as long as you continue to support Cancer Research UK. We will continue to update those details if you decide to give more or do something else with the charity – for example, take part in a future event. If you have not taken any action with Cancer Research UK for a while, your details will be deleted from our database in line with our standard retention policy.

 

Leaving a gift in your will – privacy information
This information applies if you are thinking about leaving, or have left, a gift to Cancer Research UK Guernsey in your will.

 

What we collect
If you are thinking of leaving us a gift in your will, the following details may be requested. You can choose whether to provide optional ones.

• Your name

• Your contact details (including postal address, telephone number, e-mail address and/or social media identity)

• Your date of birth

• Your gender

• Information about the nature or value of your gift

 

How we collect it
We will either collect this information directly from you if you contact us directly, request a Gifts in Wills guide or, with your permission, your solicitor will share this information with us.

 

How we use it
Your details will be kept on our accounting database as a record of your relationship with us. We will continue to update those details as and when you get in touch or support the charity in other ways, for example, attend an event. We will use this information to tailor our communications with you, invite you to our events and assist in administering your gift when the time comes. If you do go ahead with leaving Cancer Research a Gift in Will, we may share those details with other organisations who are also receiving part of the gift.
Fundraising, profiling and use of public information
This page explains how Cancer Research UK Guernsey uses public information and profiling to support fundraising and tailor communications.
All donations to Cancer Research UK Guernsey are used to fund research in a bespoke high tec laboratory in Southampton University ( The Southampton Clinical  Trials Unit). We rely on kind donations to fund our life-saving work. To make sure we’re using our time and money wisely, we sometimes look at public information to better understand our supporters. This helps us send the right messages and invitations, like fundraising events or volunteering opportunities, to the people most likely to be interested. It also means we’re less likely to send things that feel irrelevant or upsetting. We may also look at public information about people who haven’t shared their details with us before, but who might want to support CRUK, by donating, fundraising, or sharing their story. As part of this process, we may conduct further due diligence to make sure that no conflict of interest is present between Cancer Research UK and a potential new donor. This is usually only the case with high profile individuals, charitable groups or foundations.

 

What kind of information do we collect?
We use the details we already have about our supporters and may add public information about their jobs, charity work, and connection to CRUK. 

 

Where does the information come from?
We use trusted public sources like charity websites, company pages, public social media, the electoral register and Companies House. We only use information that people would expect to be publicly available, and we avoid anything that hasn’t been collected legally or fairly.
You’re in control
You can choose not to be part of this activity at any time. To find out more or opt out, email crukguernsey@gmail.com
Patients and carers

 

Are you looking for information about cancer?
Please visit the main CRUK website ( https://www.cancerresearchuk.org/about-cancer) to read further about cancer information, Local support services are available from Cancer Relief and Les Bourgs Hospice.

 

Other privacy policy information
 

How and when we contact you
How and when you will hear from us
This page explains how and why Cancer Research UK Guernsey may contact you, and the types of messages you may receive from us.
We think it’s important to say thank you and show how your support helps. If you’ve helped us, we’ll send you updates and thank-you messages. How often we contact you depends on how you’ve supported us. For example, volunteers in our shops may get more regular updates.
If you sign up for a Cancer Research UK Guernsey event or fundraising activity, we’ll send you useful information like fundraising tips, event details, and reminders to send in any money you raise. We may also provide you with information about our event partners.
If you join an event run by another organisation (like the Race for Life) which is fundraising for us, we may contact you to offer support and information.
If you’ve taken part in an event before, we might let you know when it’s happening again and how to join—unless you’ve told us not to send you marketing messages.
Contacting people who’ve supported us before is a cost-effective way for the charity to raise funds. Our marketing messages include news about our research, campaigns, and ways to help. Sometimes we include messages from other organisations that support us.
When you give us your details, you can choose whether or not to get marketing messages.
We may use what we know about you—like your past donations, where you live, and what activities you’ve joined—to send you messages that match your interests.
Even if you say no to marketing, we might still need to contact you for other reasons. For example, to process a donation, thank you, tell us what we are doing with your donations or talk about your volunteering.
We will never forward, sell or rent your personal information to other companies for marketing.

 

Choosing how we contact you
This page explains the choices you have about how Cancer Research UK contacts you, and how you can update your preferences.
You can tell us how you want to hear from us.  If you don’t want to hear from us, that’s okay—you can change your mind anytime. Just email us  crukguernsey@gmail.com  We understand that your choices may change over time. We’ll think about when you last gave permission and how you’ve supported us before getting in touch. You can update your preferences at any time using the contact details above.
How we keep your data safe
This page explains the measures we take to protect personal information and keep it secure.
We make sure that there are appropriate technical and organisational controls (including physical, electronic and managerial measures) in place to protect your personal details. 
We will make sure they provide an adequate level of protection in accordance with Guernsey data protection law and confirm that appropriate safeguards are in place.
 
Your rights under the Data Protection Law
This page explains your rights in relation to the personal information we hold about you, and how you can exercise them.
Under Guernsey data protection law, you have rights over the personal information we hold about you. We’ve summarised these rights below:

 

Right of Access 
You have the right to request access to the personal data we hold about you. This includes the right to receive a copy of your information, unless legal exceptions apply.

 

Right to Rectification 
If you believe the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Please contact us with the relevant details, and we will investigate and make any necessary updates.

 

Right to Erasure 
You may ask us to delete some or all of your personal information. In certain cases, and subject to legal exceptions, we are required to comply with your request. If we cannot, we will explain why. It is likely that if you have recently donated or registered for an event we will need to retain your personal data.

 

Right to Restrict Processing 
You can ask us to restrict the processing of your personal information in the following situations:

• You believe the information is inaccurate.

• We are not lawfully allowed to use it.

• You need us to retain it to establish, exercise, or defend a legal claim.

• You have objected to our use of your information and your rights outweigh our legitimate interests.

 

Right to Data Portability 
If we process your personal information based on your consent or a contract, and the processing is carried out by automated means, you have the right to receive your data in a machine-readable format or request that we transfer it to another service provider.

 

Right to Object 
You have the right to object to our use of your personal information:

• If we are processing it based on our legitimate interests or statistical purposes.

• We will not use your information for direct marketing, 

 

Right to Withdraw Consent
If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

 

Complaints
If you are unhappy with any aspect of how we use your personal information, you have the right to contact us about it. We will handle your complaint in line with the requirements set out by data protection law. We value your feedback as it helps us learn and improve. You can find out more and read our Complaints Policy on our website. You also have the right to lodge a complaint about how we use your information with the  Office for Data Protection Association

 

Exceptions 
Please note that exceptions apply to a number of these rights, and not all rights will be applicable in all circumstances. For more details, we recommend consulting the guidance published by the Office for Data Protection Association
Changes to this privacy policy
We may update this Privacy Policy from time to time. If we make any significant changes to the way we handle your personal information, we will make this clear on the Cancer Research UK Guernsey website or by contacting you directly.